Control room installed with the latest technology

Innovative Customer Service at Care Park

At Care Park, we prioritize technology, people, and innovation to enhance our customer service experience. Our Care Assist control room exemplifies this commitment with cutting-edge features:

Advanced Technology

• Utilizes the latest video wall technology for more effective and efficient CCTV viewing.
• Includes an intercom statistical package capable of reporting response times and intercom calls from any monitored site.
• Peak operator capacity of seven (7) terminals at any one time ensures prompt assistance.

Disaster Recovery Capability

• Supported by a backup control room located in company-owned premises in Adelaide, ensuring continuity of service in case of emergencies.

Industry-Leading Performance

• The Care Park Care Assist control room stands out as one of the most technologically advanced in the parking industry.
• Car park owners and customers benefit from reduced response times, automated audit tracking of site monitoring performance, and ongoing quality monitoring.

Our dedication to leveraging technology and skilled personnel ensures a seamless and reliable customer experience, setting a benchmark for excellence in the parking industry. Top of Form