At Care Park, we are committed to providing exceptional customer service and ensuring your parking experience is as smooth and convenient as possible. Whether you have questions about our services, need assistance with a booking, or want to provide feedback, our dedicated team is here to help.

Customer Service Team

Our friendly customer service team is available to assist with any inquiries you may have. From helping you find the perfect parking solution to answering questions about our facilities, we’re just a phone call or email away. You can reach us below

Customer Service Team

Victoria (Head Office)

New South Wales

Queensland

South Australia

Tasmania

Victoria (Head Office)
Address

Level 1, 530 Lonsdale St,
Melbourne VIC 3000

Customer Service

+61 3 9682 1733
CUSTOMERSERVICE@CAREPARK.COM.AU

Corporate Clients

BUSINESS@CAREPARK.COM.AU

Postal Address

PO Box 3090,
South Melbourne, VIC 3205

Sales

+61 3 9682 1733
CPSALES@CAREPARK.COM.AU

Afterhours assistance

+61 3 9682 1733

Office Hours

Monday-Friday: 9.00am – 5.00pm
Saturday and Sunday: Closed

New South Wales
Address

Level 9, Suite 902, 171 Clarence Street,
Sydney NSW 2000

Customer Service

+61 3 9682 1733
CUSTOMERSERVICE@CAREPARK.COM.AU

Corporate Clients

BUSINESS@CAREPARK.COM.AU

Postal Address

GPO Box 3013,
Sydney, NSW 2001

Sales

+61 2 9299 6767
NSWSALES@CAREPARK.COM.AU

Afterhours Assistance

+61 3 9682 1733

Office Hours

Monday-Friday: 9.00am – 5.00pm
Saturday and Sunday: Closed

Queensland
Address

Level 11, 348 Edward Street,
Brisbane QLD 4000

Customer Service

+61 7 3102 4106
BRISBANE@CAREPARK.COM.AU

Corporate Clients

BRISBANE@CAREPARK.COM.AU

Postal Address

GPO Box 3022,
Brisbane, QLD 4001

Sales

+61 7 3102 4107
QLDSALES@CAREPARK.COM.AU

Afterhours Assistance

+61 3 9682 1733

Office Hours

Monday-Friday: 9.00am – 5.00pm
Saturday and Sunday: Closed

South Australia
Address

Level 3, 136 North Tce,
Adelaide SA 5000

Customer Service

+61 3 9682 1733
CUSTOMERSERVICE@CAREPARK.COM.AU

Corporate Clients

RECEPTION@CAREPARK.COM.AU

Postal Address

PO Box 8237,
Station Arcade, SA 5000

Sales

+61 8 8212 3422
SASALES@CAREPARK.COM.AU

Afterhours Assistance

+61 3 9682 1733

Office Hours

Monday-Friday: 9.00am – 5.00pm
Saturday and Sunday: Closed

Tasmania
Address

Shop 9, 94 York St,
Launceston TAS 7250

Customer Service

+61 3 9682 1733
CUSTOMERSERVICE@CAREPARK.COM.AU

Corporate Clients

TAS@CAREPARK.COM.AU

Postal Address

PO Box 5247,
Launceston, TAS 7250

Sales

+61 3 6334 2456
TAS@CAREPARK.COM.AU

Afterhours assistance

+61 3 9682 1733

Office Hours

Monday-Friday: 10.00am – 3.00pm
Saturday and Sunday: Closed

Feedback and Complaints

Your feedback is invaluable to us. If you have any suggestions, compliments, or complaints, please let us know so we can continue to improve our services. You can submit feedback through our online form or contact us directly via email.