Customer focused parking system for Rockhampton Airport

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Rockhampton Airport parking facilities now offer a seamless parking experience with the implementation of a new customer-focused parking system which started on 1 March.

Leading Australian car park operator, Care Park, has been appointed to manage Rockhampton Airport’s parking facilities with the new operations offering 24-hour customer service to parkers through Care Assist, a manned control room giving customers the comfort that assistance is available at all times. Through the push of a button from any of the four automatic pay stations or exit gates, support is provided by Care Park’s state-of-the-art customer service facility. The automatic pay stations offering easy to use payments and customer service are conveniently located in the airport arrivals area and throughout the parking areas.

Rockhampton Airport offers short term, premium long term and long term and covered premium parking facilities for customers.

All help customers require to assist them with their parking is available without interruption 24 hours per day. Care Park’s Care Assist staff are highly trained customer service officers who know how to efficiently assist customers and provide the highest standards of service.

Care Park is a leading manager of airport parking facilities in Moranbah and Devonport together with numerous other parking sites for major public utilities including hospitals and sporting venues.